NEW CUSTOMER JOURNEY

FOR RETAIL FURNITURE INDUSTRY

Customer Journey is the route that the customer goes through when establishing a relationship with a company. It’s the journey that takes place over time and in different “touchpoints”: it starts when the customer realizes the need of a company’s good and stops with the decision of purchase.

The Customer Journey Map is the mapping of the path that the consumer accomplishes in his buying experience, finalized to definine touchpoints, analyzeg the problems and needs and identife the tools to improve customer experience and their benefits.

TOOLS

AUGMENTED STORE

Multi-device and multiplayer platform for the visualisation in augmented and mixed reality of virtual stores. The ultimate tool to improve the reception of customers, innovate the brand promotion and endlessly increase the exhibition capacity.

HOLOPROJECT

System to co-create 3D interior design projects on Microsoft Surface Studio Pro 2 and to display the holographic model with Microsoft Hololens. The most cutting-edge tool to improve the engagement of customers during the phases of co-design and presentation of projects. 

VR360 PROJECT

Module integrated with 3CAD software, to create virtual reality 3D projects that can be viewed immersely through VR viewers.

The most modern solution to support the co-creation of the project.

VR360 VIEWER

App to open on smartphone VR360 projects' links and visualise them in virtual reality with VR viewers.

The most engaging solution to support the customer's decision and to promote the brand in viral way.

VR MODELING

Consultancy service for three-dimensional modeling of environments and objects compatible with visualization in virtual reality and in mixed reality with Hololens.

We have the know-how you need.

VR CONSULTING

Strategic consulting service on disruptive technologies and corporate business models for Corporate Open Innovation projects to support product design and marketing strategies.
We study fluid and scalable personalized solutions.

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